PBA Quiz 1 – 50q - CONNECTECH

The business analyst is planning an approach to formally manage updates to requirements that may be requested by stakeholders.
What should the business analyst do?

Develop a change control process.

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Obtain approval from the project sponsor.

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Document changes as they occur.

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Hold firm on scope and reject changes.

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Company A has set aside capital to invest in an upgrade to their scheduling system. Documentation of the current structure was presented to the business analyst. However, the description of certain steps is not documented clearly, and the business analyst has not been allowed to inspect the existing system. During elicitation, the business analyst asked questions of the schedulers as they performed functions in order to gain an understanding of the process.
Which type of elicitation technique did the business analyst use in this instance?

Active observation

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Participatory observation

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Interview

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Simulation

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A system enhancement project has been initiated to address the concerns of an external group of stakeholders not included in the first release. What should be done to ensure stakeholder satisfaction with the enhancement?

Request that the project manager identify all affected project stakeholders.

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Provide all signed-off project documentation to the stakeholders for information purposes only.

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Engage all stakeholders early in the requirements gathering phase to define acceptance criteria.

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Solicit feedback and add requirements to the project backlog.

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A project team delivers a solution based on the approved requirements and is confident that it meets the defined acceptance criteria.
What should the business analyst do to obtain signoff?

Contact the sponsor.

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Contact the stakeholder who provided the majority of requirements in the traceability matrix.

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No signoff is necessary.

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Refer to the RACI matrix to identify who is responsible for signoff.

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Which tool can be used to analyze how the system responds to various combinations of input conditions with the probability of each outcome?

Decision tree

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Functional decomposition

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Expected monetary value

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Weighted criteria

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Testing on a project has been completed. In order to proceed with deployment, a decision is needed.
Who should the business analyst contact to review the testing results and get approval to proceed with deployment?

The tester identified in the testing strategy

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The person identified in the RACI matrix

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The project manager identified in the project charter

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The project sponsor identified in the scope document

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During user acceptance testing, a defect is logged by a user from a department that did not participate in the requirements analysis. To avoid this situation and minimize impact on the project, the user should have been:

Interviewed to understand how the user's work would be impacted.

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Involved in the development and sign-off of the business requirements.

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Identified as a stakeholder as part of the stakeholder analysis.

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Given the opportunity to review the user acceptance test scripts.

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A project team has completed the system use cases along with accompanying screen mockups. The business analyst schedules a review meeting with the client team to walk through the artifacts.
What is the purpose of this meeting?

To verify that the system is aligned with the quality requirements

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To verify that the documents are aligned with the transition requirements

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To validate that the system is aligned with the stakeholder requirements

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To validate that the documents are aligned with the solution requirements

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A type of requirements document that would be the most valuable to a database administrator would be:

A data flow diagram.

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A business process diagram.

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An entity relationship diagram.

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An object diagram.

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A company is working on the next big release of their best-selling product. The requirements will be validated through in-person validation sessions.
What would be the most viable technique to use in this scenario?

A review of the solution prototype

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A brainstorming session

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A use-case development session

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A review of the previous version

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A sponsor requests a new requirement. The business analyst explains that most of the information needed for this requirement does not exist and that the requirement cannot be implemented. The business analyst recommends deferring the requirement until the needed information is available and then adding it to a subsequent project. The sponsor agrees.
What should the business analyst do next?

Bring the subsequent project to the change control board (CCB).

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Ask the stakeholders to review the requirement before any other action is taken.

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Communicate that the status of this requirement has changed.

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Mark the requirement as complete so that it is not forgotten.

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A company is pleased with its delivered solution and reports that it has heard only minimal complaints for the first three months of use.
How can the business analyst determine how well the solution meets the business case?

Conduct a user survey.

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Ask the sponsor for feedback.

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Survey the project.

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Compare the results of day-in-the-life (DITL) testing and integration testing.

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A business analyst is working on a project to implement a new call management system for a help desk. They expected the average time interval to answer a call to decrease over time, but the interval has increased instead.
Which technique should the business analyst use to investigate the problem?

Interviews

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Root cause analysis

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Observation

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Process modeling

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The software developers have delivered a completed solution. The quality assurance team has passed the solution. What should the business analyst do next?

Evaluate the solution against the project charter.

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Conduct user acceptance testing.

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Evaluate the solution with the sponsor(s).

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Conduct performance testing.

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A company’s management team has decided to deploy a new product. However, there is concern that users may not accept a new product that forces them to change existing practices.
The business analyst should:

Adhere to the project plan to achieve project objectives.

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Voice user concerns to management and recommend that the project be closed.

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Clearly communicate project objectives and attempt to defuse tensions.

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Delay the application's deployment until the conflicts have been resolved.

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When modeling processes or analyzing tasks, business rules can be uncovered by asking about:

Tasks that overlap with each other.

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Work that may be performed out of sequence.

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Reasons for choosing a particular course of action.

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Task transitions that hinder organizational performance.

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After implementation of the product, the customer reports defects. What is the best course of action to take?

Compare reported defects with user acceptance test results.

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Escalate the issue to the project manager since the acceptance was given by the customer.

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Do nothing since the solution is now the responsibility of the operations manager.

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Involve the end users and plan a new round of acceptance tests to check the gaps.

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The project sponsor needs to know which requirements will be implemented. Which of the following would be the most valuable for a business analyst to provide?

Requirements traceability matrix

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Requirements baseline document

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Requirements management plan

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Requirements impact analysis

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A business analyst has elicited, documented, and verified the requirements, discovering that there are not enough resources to deliver all the requirements. Which technique should the business analyst employ to rectify the issue?

Hold a brainstorming workshop to build the rationale for the requirements.

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Perform traceability to find out where the requirements originated.

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Survey stakeholders on their likes and dislikes about the requirements.

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Ask stakeholders to vote on the requirements.

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A business analyst has been assigned to Project Y. After a requirements gathering session, the project manager asks the business analyst to identify which requirements would be considered in scope and out of scope, based on the business need.
What document should the business analyst use to determine the relationship of the requirement to the business need?

Traceability matrix

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Requirements management plan

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Requirements package

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Reliability matrix

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A business analyst has captured all of the requirements from the various stakeholders within the organization and has compiled them into a complete list. After reviewing the list of requirements with the stakeholders, it is determined that the list of requirements is too large and will exceed the allotted budget.
Which tool or technique should the business analyst use with the stakeholders to prioritize the requirements to determine which requirements are approved, deferred, or rejected?

SMART Goals

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Moscow Analysis

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SWOT Analysis

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Timeboxing Analysis

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A stakeholder requests to add new critical requirements the day before the scheduled baseline requirements approval meeting. The stakeholder insists that these requirements must be taken into account despite time and budget constraints.
What is the most effective way to manage this situation?

Discuss the change with stakeholders during the baseline approval meeting and ask them to approve the new baseline.

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Ask for more resources to manage this change and justify these additional resources with the value the change will give to the company.

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Share the new requirements with all stakeholders and ask them to submit their comments before the meeting.

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Postpone the baseline approval meeting, analyze the impact, and schedule a new meeting to discuss dependencies and priorities with stakeholders.

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The client produced a specification for a new product to be developed by Company A. Company A designed and successfully tested the new product against the test plan, yet the client does not agree that it meets the specification.
What could have caused this?

The product was not adequately tested in accordance with the test plan.

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The requirements matrix did not adequately track back to client requirements.

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Requirement changes were not properly identified in the project charter.

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The product design was not properly reviewed by the quality department.

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Prior to the design phase, the project team needs to conduct a requirements review with the customer. To prepare for the review, it would be best for the team to:

Prepare a test procedure for the product to discuss at the requirements review.

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Start designing the product to impress the customer with the amount of progress achieved early in the project.

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Evaluate the requirements and highlight those that cannot be met or need to be deferred.

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Request a contract amendment to delete any requirements from the contract that will be difficult to meet.

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Last year, a company registered a high number of complaints about its customer service. Which of the following tools or techniques can help to identify the high-priority changes needed to improve that service?

A work breakdown structure analysis of the service

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A Pareto analysis

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A flowchart of the service

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A cause-and-effect diagram

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A new project is in the planning phase. What should the business analyst consider with regard to planning the requirements change process?

How requirement changes will impact the requirements baseline

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How requirement changes will be implemented

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How requirement changes will impact the validation plan

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How requirement changes will be communicated

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The business analyst is seriously concerned about the possibility of differing interpretations of data items mentioned in the requirements documents. Which course of action should the business analyst take to minimize the risk of misunderstanding?

Plan a peer review of the requirements specification.

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Ask the development teams for a formal acceptance of the requirements specification.

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Write a data dictionary that accompanies the requirements specification.

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Hold a workshop with the development teams to explain the details of the requirements specification.

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The requirements baseline is ready for sign-off when the requirements are:

Complete, clear, verified, and adopted.

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Consistent, analyzed, complete, and validated.

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Justified, clear, consistent, and verified.

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Clear, consistent, complete, and validated.

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A business analysis team has collected the main business requirements from the major stakeholders of a
project. The team wants to be sure that each stakeholder has a clear understanding of the areas of analysis that will be in scope.
Which model should the team employ to ensure the most effective representation of analysis boundary?

Data flow diagram

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Context diagram

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State diagram

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Entity relationship diagram

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A key component of the business analyst’s role during acceptance testing is to:

Execute all acceptance tests on behalf of the user community.

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Delegate execution of acceptance testing and defect identification to users.

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Act as a resource only when users encounter difficulties while performing tests.

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Assist the quality assurance department by defining acceptance criteria.

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A business analyst is discussing the acceptance criteria for a new measurement system with the operations manager. The operations manager is particularly concerned about the accuracy of the new system because mistakes in data measurements could be extremely costly to fix.
Which of the following is the best strategy to define the appropriate acceptance criteria?

Quantify the risks associated with the measurement errors and update the risk register.

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Ask the operations manager to formally accept the requirements documents.

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Plan a training session for the new system before it is handed over to the operations manager.

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Clearly define the maximum acceptable error rate for the new system.

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In the first few weeks after a large implementation of a new web-based application, a critical report failed. Further Investigation determined that a worker had been using a field that was not supposed to be used. This issue was not identified in testing.
Which technique could have prevented this problem from occurring?

Prototyping

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Diagrams

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Use cases

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Document analysis

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How should a business analyst determine whether a solution satisfies business requirements?

By reviewing the results of user acceptance testing

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By evaluating the solution against the project charter

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By conducting a brainstorming session with end users

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By reviewing the traceability matrix

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Change control systems include provisions to implement changes without formal review in the event of an emergency. When this provision is utilized:

The risk associated with the change is not evaluated.

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Changes must still be documented and captured.

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A change control board should be established.

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Changes can be applied without further managerial involvement.

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The stakeholders for a newly approved project are subject matter experts who are very knowledgeable in the client’s business and will provide the project requirements. The project team scheduled separate sessions with each subject matter expert to identify and prioritize the requirements.
Which technique is being used?

Delphi technique

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Brainstorming

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Idea and mind mapping

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Workshop sessions

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The customer generated a design specification for a new product. What is the best action to take to establish an approved requirements baseline with the customer?

Create a requirements traceability matrix for review and approval by the customer.

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Create a requirements baseline approval form for the customer to review and approve.

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Request that the customer create a baseline of the requirements in the contract specification.

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Perform a variance analysis on the design specification and report the results to the customer.

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A business analyst is attempting to elicit requirements on a current project. The business subject matter experts (SMEs) from various departments in the company question how the solution will work with their various systems. Which modeling technique should the business analyst use to depict how the solution will work with all of the company’s systems?

Data modeling

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Interface modeling

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Rules modeling

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Enterprise modeling

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The project team has all the document control process and versioning in place to capture the requirements changes. The team ensures that the change is documented in the scope document, resulting in the changed work breakdown schedule (WBS) and schedule. However, a key requirement was not implemented in the release.
Which is a possible reason why the requirement was not implemented?

The requirements management plan was not updated with the change.

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The scope management plan was not updated with the change.

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The requirements traceability matrix was not updated with the change.

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The schedule management plan was not updated with the change.

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A startup company sells organic vegetable and fruit smoothies. Management is tracking a rapid decrease in sales of their best-selling juice, so they contract a business analyst to identify solutions in order to increase sales by comparing similar products offered by competitors.
Which technique or tool should be used?

Competitive analysis

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Benchmarking

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Trend analysis

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Focus group

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Once a new project has been identified, the business analyst works with project team members to define what will be included in and excluded from the new system. Which of the following has the business analyst defined?

Solution design

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Business requirements

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Solution scope

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Business case

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A company wants to procure a tool to improve customer satisfaction and loyalty. Which of the following documents would provide basis for analyzing vendor products?

Storyboard

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Project charter

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Business case

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Survey

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A business analyst is documenting the acceptance criteria to support a minor modification in a user portal. The analyst submits the criteria for review, but it is deemed incomplete and returned.
What could have caused the documentation to be returned?

The analyst did not include the scope document in the acceptance criteria paperwork.

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The analyst failed to gather any baseline information.

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The analyst performed forward and backwards traceability.

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The analyst utilized user stories as a requirements document tool.

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The business analyst is in the process of implementing a solution for a customer. The team is having difficulty confirming if certain requirements have been met.
What could have caused this issue?

The test engineer has not properly communicated requirements to the team.

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Not all stakeholders were involved during requirements elicitation.

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Acceptance criteria for the requirements were not measurable.

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Requirements were not adequately reviewed with the project sponsor.

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When eliciting requirements, a good time to consider using the interviewing method is when:

Attempting to obtain sign-off on requirements from stakeholders.

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There is not enough time to gather requirements from many different sources.

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There are communication challenges among stakeholders.

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Assembling a requirements traceability matrix.

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After analyzing a set of requirements documents, it is determined that the requirements are not yet ready for peer review. This was most likely caused by:

Some requirements having not yet been discussed in a work group session.

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The requirements’ reference codes not tracing to the attribute numbers in the work breakdown structure.

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The requirements documents having not yet received sign-off from the sponsor.

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The requirements not providing all of the information needed to define the work.

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An organization is in the process of replacing its current system. The business analyst is charged with ensuring that all current connections to other systems remain functional after the upgrade.
What analysis should the business analyst conduct to facilitate a successful migration?

Document

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User interface

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Interface

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Systems

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What should the business analyst do during the first steps of a project?

Identify stakeholders and their interests.

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Identify the classes of users and their requirements.

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Align the sponsor expectations along the project goals.

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Evaluate the sources for requirements and prioritize them.

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An organization is evaluating the possibility of conducting business internationally. Which factors should be investigated at the onset of the initiative?

Deliverables to be produced

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Impacts on requirements baseline

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External dependencies

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Change control processes

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The business analysts have concluded a requirements elicitation workshop. They now need to define rationale for each requirement.
Which of the following pairs of items would be important to include in the rationale?

Reasons and assumptions

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Product vision and operational relationships

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Stakeholder impact and design decisions

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Functional relationships and work breakdown structure code

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The business managers had clearly stated that the delivered website must simultaneously accommodate millions of users around the globe. However, within the first week of the production launch, the website crashes frequently.
This situation could have been averted if:

Quality attributes were captured and tested.

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Critical business requirements were accommodated and tested.

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Nonfunctional requirements were identified and tested.

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Essential product requirements were captured and tested.

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PBA Quiz 1 – 50q

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