PBA Mock 2 – 100q - CONNECTECH

The sales team of a company has won a time-and-material project. The business analyst discovers that the sales team has underestimated the required budget and schedule.
Which course of action should the business analyst take?

Refrain from working on the project and request that the customer cancel the contract.

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Accept the contract, and then notify the customer about the potential for a cost overrun.

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Accept the contract, and deliver only the requirements that fit within the budget and schedule.

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Develop a requirements baseline document and use it to negotiate the scope in the contract.

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Requirements for a project have already been approved and finalized when a stakeholder approaches the project team with a change to one of their requirements. Which method of document control should the business analyst use to document changes in requirement(s) versioning?

Statement of work

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Project plan

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Problem or opportunity statement

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Traceability matrix

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A business analyst created requirements for production of a product extract file for several systems. After reviewing the complex systems and dividing the processes into manageable tasks, the business analyst is able to identify the tasks required to implement the deliverable.
Which analysis technique has the business analyst used?

Organization

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Decomposition

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Dependency

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Interface

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What are some of the components of a requirements management plan?

Requirements definition, functional and non-functional requirements, and decision-making process

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Requirements work plan, requirements definition, and traceability matrix template

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Requirements work plan, prioritization process, and traceability matrix template

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Requirements definition, requirements attribute template, and traceability matrix template

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A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction.
Which metrics tool should the business analyst use to record the results?

Business completion

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Sales and marketing

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Customer

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Focus group

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When determining the value of a business case, which tool or technique should be used?

Variance analysis

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Cost-benefit analysis

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SWOT analysis

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Feasibility analysis

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Which tool provides combined functionality for business analysis and quality assurance activities?

Functional specification tool

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Requirements traceability tool

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System use case modeling tool

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Solution quality assurance tool

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The human resources, engineering, and marketing departments have provided feedback on the business needs for a new product. After analyzing the feedback from the three departments, it would be best to:

Vote on the product's highest-value business needs.

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Negotiate to best meet each department's objectives.

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Collaborate on a product scope that aligns with the company’s objectives.

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Delegate the decision to be made by the product sponsor.

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A major stakeholder of a project is surprised to learn that a particular requirement was not implemented during the latest launch.
The business analyst tells the stakeholder that the requirement status was changed to “deferred ”
What could have prevented the stakeholder from being surprised about the status change?

The status should have been communicated to the requirement’s source.

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The status should have been reviewed prior to project launch.

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The status should have been communicated to all project stakeholders.

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The status should have been updated in the traceability matrix.

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A new project is in the planning phase. The business owner believes that, since the timeline is aggressive, requirements elicitation should begin as soon as possible.
Which activity should the business analyst initiate before beginning requirements elicitation?

Prepare the requirements traceability matrix.

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Define how the solution will be evaluated.

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Draft a high-level data model.

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Document how the relevant systems interact.

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A business analyst is working on a highly complex project and has elicited a large number of requirements from stakeholders in several departments. Due to the large number of requirements, the stakeholders have determined that they would like to prioritize them to minimize a potentially large scope.
Which technique could the business analyst use to manage requirements?

MoSCoW

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SMART goals

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RAC! models

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Storyboarding

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During a requirements workshop, sponsors and managers from different departments express varying points of view and priorities about the product’s functions and requirements. The business analyst struggles with facilitating the group to reach an agreement.
What should the business analyst have defined to avoid this?

Communications approach in the business analysis plan

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Decision-making process in the project management plan

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Decision-making process in the business analysis plan

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Communications approach in the project management plan

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A project team has been assembled to reduce production costs. The business analyst is working with the project team to review and approve requirements. A stakeholder from the assembly line area has an issue with one of the requirements since it is dependent on using existing equipment that is set to be retired within the next six months.
Which of these techniques would the business analyst use to manage issues identified by stakeholders with requirements to ensure that those issues are resolved?

Interviews

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Process modeling

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Estimation

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Problem tracking

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What is a standardized, effective, and efficient way to manage changes to project documentation?

A configuration verification and audit system

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A requirements traceability matrix

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A configuration management system

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A change control board

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The customer and the business analyst are collaborating in the development of a solution scope. It is important for the customer to:

Communicate changes to requirements only when they are completely defined.

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Spend the time required to provide, clarify, and elaborate requirements.

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Challenge assessments of the cost and feasibility of requirements.

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Perform an alternatives analysis for requirements implementation.

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A national company with offices in every state in the country has deployed a solution to allow employees to view their health benefits online. The business analyst on the project team is validating solution results to assess whether or not the solution has achieved the desired business result.
Which is the best technique to gather information from employees regarding their satisfaction with the solution?

Survey

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Focus groups

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Interface analysis

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Organization modeling

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Several interviews with stakeholders to develop an inventory management system in a new architectural environment have revealed a significant concern about system and architectural stability. In which tool should the business analyst include this attribute to ensure that the requirement meets the acceptance criteria?

Stakeholder satisfaction survey

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Interface analysis

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Process modeling

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Sectored Traceability matrix

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Which solution should be chosen according to the completed weighted-ranking matrix?

Outsource the development.

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Purchase off-the-shelf software.

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Develop in-house software.

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Enhance the existing system.

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A business analyst is assigned to a business process re-engineering project. In addition to planning a
workshop to elicit requirements, the business analyst wants to send out a survey to gather data to use in a statistical analysis on user satisfaction with the current business process.
Which of the following types of surveys would be most appropriate to create and why?

A closed-ended survey to pose several multiple-choice questions and ask the users if the current business process Is correct

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A closed-ended survey using the Likert scale to rank specific areas of the current business process

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An open-ended survey to allow users the opportunity to explain their opinions on the current business process

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An open-ended survey to collect different opinions on the current business process

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The business analyst wishes to clarify the project’s key business drivers and ensure that requirements can be prioritized to provide maximum business value. Which question should the business analyst ask of stakeholders to help obtain this clarification?

Which stakeholders have the most influence?

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Which functional areas are impacted?

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How is the organizational chart structured?

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What is the business need?

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A business analyst and stakeholders have completed documentation of the acceptance criteria for the requirements of a new vehicle leasing database. A concern is raised that some of the key performance indicators may not validate the desired benefits of the implementation.
What should the business analyst do to ensure that the business need can be validated?

Document an assumption.

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Document a constraint.

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Document a defect.

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Document a business rule.

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A business analyst is working on a system enhancement project and has completed the requirements according to the requirements management plan. The business analyst is now ready to request approval from the stakeholders.
How should the business analyst obtain approval?

Conduct a formal or informal review of the requirements.

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Create and maintain an audit history log of changes to requirements.

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Provide a defect tracking log for review.

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Send an email requesting approval of requirements.

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The business analyst has been assigned to a project involving a low number of stakeholders. Which technique should be used to elicit requirements?

Survey

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Interview

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Document analysis

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Interface analysis

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An insurance company embarks on a project to replace its current enrollment and billing software application, which will no longer be supported by the end of the calendar year. The new enrollment and billing application must be implemented before the current vendor contract ends. The business analyst gathers the initial requirements for the new enrollment and billing application. Based on the large volume of requirements, the business analyst realizes that the requirements will need to be prioritized.
Which requirements prioritization method should the business analyst use for this project?

Time-boxing

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Weighted ranking

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MoSCoW

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Risk analysis

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The project team is working on test scripts to test a solution. Which source can be used for building tests of end-to-end business processes across business functions and systems?

Prototype model

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Feature model

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Context diagram

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Use case

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A company is developing a new risk management system. The company expects the system to evolve in the near future due to changing government regulations.
Which approach will better cope with the requirements’ volatility?

Storyboarding

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Multivoting

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Phased baselining

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Comparative analysis

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During validation of a project solution, the business analyst discovers that a requirement has been altered. Instead of placing the company logo in the upper-left corner of the window, it is displayed in the upper-right corner. When the business analyst asks the developer about the change, the developer says that one of the stakeholders asked directly for the change.
Which corrective action should the business analyst take?

Ask the developer to correct the logo as stated in the requirement.

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Confront the stakeholder that requested the change.

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Follow the change control process as defined in the business analysis plan.

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Discuss the change in the next stakeholder meeting.

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Which document best provides the boundaries for product development?

Scope definition

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Requirements baseline

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Project plan

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Scope document

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After conducting a brainstorming session with a group of project participants, the business analyst feels that the elicited requirements are biased. Which tool or technique could be used to gain an objective, first-hand insight into tasks and activities that are difficult to describe?

Questionnaires and surveys

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Document analysis

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Observation

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Traceability matrix

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A business analyst is trying to complete the requirement documentation of a project and finds that the developers have started development. The business analyst should first facilitate the:

Requirements gathering workshops with the stakeholders.

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Requirements acceptance with the customer.

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Requirements validation with the testers.

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Requirements sign-off with the customer.

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The test team is reviewing requirements that were written for Project A. They are having difficulty determining if the test results meet the project needs.
Which project artifact could the test team review to help identify acceptance criteria?

Project scope

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Use cases

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RACI chart

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Delphi outcome

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A company has just finished the development work for a new software sales tracking application and is in the process of validating that the new application meets all of the acceptance criteria defined for the business requirements. During the validation
process, a stakeholder discovers that the application does not provide the selection criteria needed to produce the sales volume
reporting required by the company’s financial department. The business analyst for the project determines that the selection criteria needed was not specified in the system requirements or design specifications.
Which of the following tools and/or techniques might be used by the business analyst to determine how the selection criteria requirement was missed?

Root cause analysis, fishbone diagram, and/or the Five Whys

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Root cause analysis, problem tracking, and/or benchmarking

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Scope modeling, Ishikawa diagram, and/or the Five Whys

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Cause and effect diagram, brainstorming, and/or the Five Whys

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The business analyst receives multiple changes from different stakeholders during the requirements gathering phase of a project. How should the business analyst track the requirements throughout the lifecycle of the project to secure the delivery of the expected solution?

Perform inspections through the lifecycle of the project to detect any gaps and adjust the requirements baseline.

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Plan regular meetings with stakeholders to review the requirements baseline update and to discuss changes.

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Establish a risk traceability matrix and designate someone to manage each risk with the appropriate response.

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Record all the requirements in a matrix, review it regularly, and get approval from stakeholders.

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A business analyst has received a test result report that shows evidence of defective functionality. The business analyst checks the test result again and verifies that the functionality behaves according to the requirements.
At this point, the business analyst should first:

Verify that the test case is incorrect.

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Let the users decide if the test result 1s acceptable.

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Change the requirement according to the test result.

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Ask the tester to perform the test again.

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One of the main purposes for creating a requirements traceability matrix is to:

Track how requirements can be connected to the solution.

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Provide test cases to validate solution deliverables.

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Document stakeholder approval of project requirements.

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Track the project solution scope.

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Which of the following is a method for requirements change control?

Communication management

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Scope analysis

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Requirements management

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Baselining

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A company has completed a major project within time, cost, and scope and satisfied high-level quality standards and marketing requests. However, the product was considered a complete failure by shareholders and the market due to low return on investment.
From the business analysis perspective, the main reason for this business failure was a failure to:

Set the product positioning.

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Review and evaluate market expectations.

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Gather the appropriate usability requirements.

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Establish measurable success criteria in the business case.

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A business analyst has been assigned to a project team that is redesigning the company’s website. The business analyst has been documenting the relationships between requirements and has found requirements that do not trace to a business need.
Which type of requirements are these?

In-scope

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Tested

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Implemented

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Out-of-scope

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Which technique or tool is used to obtain acceptance of the delivered product?

Expert judgment

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Facilitated workshops

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Inspection

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Contextual inquiry

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A business analyst is assigned to the lead analyst role for a project. This project is one of the largest in the history of the company and includes several components and complex interfaces. The system in development will be used by a wide variety of stakeholders.
Which tool should the business analyst use to trace the large number of requirements that will be generated by this project?

Data dictionary

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Configuration management system

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Sequence diagram

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Process model

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A business analyst conducts an initial review to define scope. The analysis includes the review of the business case, project goals, and objectives to obtain the necessary and required context. Based on that information, the business analyst determines that this is a large project with multiple interfaces which could cost the company money that was not initially included in the budget.
What characteristics of the project are needed to determine the approach so that the business analyst can validate whether they will need to have a discussion about the budget?

Selected project life cycle

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Business analysis deliverables to be produced

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Type of elicitation activities to be conducted

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Decision on the type of models to be used

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A financial company deployed a new online product to their customers to invest in the stock market. The company notices a problem regarding financial calculations and starts the problem analysis. The company discovers that the new rules for taxes and fees were not implemented.
This problem could have been avoided by:

Using a table that shows each applicable business rule with the implemented functional requirement.

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Implementing an automated issue tracking system to facilitate the tracing of defects to the requirements.

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Involving a business analyst during all phases of system development.

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Rolling back the operations using a contingency process in order to avoid loss and client dissatisfaction.

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The document that defines the process for managing requirements revisions is the:

Project management plan.

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Change management plan.

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Communications management plan.

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Scope management plan.

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A company has developed a new product for a customer. The customer provided a specification, but the company did not produce the system requirements in the verification matrix.
The customer is having difficulty determining if the product is meeting the requirements during the test event because the:

Customer did not adequately review the test procedure before the test.

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Test engineer is not communicating effectively with the customer.

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Requirements in the technical specification are unclear and ambiguous.

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Customer cannot make this determination until the entire test is complete.

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A few months into a project, the business analyst determines that the costs are exceeding the perceived benefits. The business analyst wants to address the possible risks of having to cancel the product.
Which of the following documents should be used?

Stakeholder impact matrix

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Business analysis plan

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Project charter

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Business case

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Midway through the requirements gathering phase, a stakeholder informs the business analyst that a requested requirement does not address the solution. The stakeholder wants to know who made the request. The business analyst spends hours searching emails to identify the requestor.
What should the business analyst have documented?

Sponsor approval in the requirements traceability matrix

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The source in the RACI matrix

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Roles and responsibilities in the RACI matrix

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The source in the requirements traceability matrix

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The project team is early in the development phase of a new product. The project will need to be completed on a tight timeline and with a lean budget.
What should the team do to reduce the risk of rework?

Ask the project sponsor to prioritize the requirements.

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Organize a new elicitation workshop.

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Perform a Pareto analysis on the requirements.

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Validate the requirements before continuing with development.

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In order to reduce product and project risk for a large, complex project, a business analyst is asked to help develop a change process that includes formal authorization and tracking throughout the life cycle of the project. The business analyst needs a capability that will help ensure that the product conforms to approved requirements, changes can be documented, and the status of each change can be reported.
What should the business analyst use?

Configuration management system

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Work breakdown structure

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Traceability matrix

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Context models

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Company A is working on implementing a new platform with multiple stakeholders. The business analyst has gathered the requirements and established a baseline. However, scope creep is a persistent problem.
What could the business analyst have established to help manage this situation?

Change control process

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Configuration management system

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Communication plan

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Sponsor signoff

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A business analyst is planning the business analysis activities for a new payroll project. Due to a tight timeline, the analyst advises stakeholders that the requirements sessions should begin as soon as possible.
Which key factor drives the selection of business analyst activities to be included in the project?

Communication plan

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Project life cycle

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Return on investment (ROI)

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Payback period

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Company A has been awarded a contract to finalize the development of a product that Company B was not able to finish. The business analyst is given a copy of the documentation left by Company B.
To which of the following documents should the business analyst pay the most attention to ensure the project succeeds this time?

Business use cases

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Application design documentation

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Test case documentation

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Clauses in the contract

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A business analyst from Company A has been assigned a project to document and identify requirements for a new commercial software implementation. The first step is to break down the business analysis deliverables into activities and tasks. Then, the business analyst will add an estimate of the time needed to complete the work.
Which type of estimation technique is the business analyst using?

Delphi

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Bottom-up

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Analogous

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Parametric

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A business analyst in organization Y is assigned to elicit requirements in a project within a defined timeline. The business analyst has identified and invited key stakeholders to a requirements workshop. However, the stakeholders are not giving clear and concise requirements; their opinions about requirements are changing and conflicting with each other in the meeting. In the end, the business analyst could not elicit and define the requirements and therefore adjourned the meeting.
Which tool or technique could have been used by business analyst to avoid this situation?

Prototyping

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Surveys

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Document analysis

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Decision tree

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Which of the following is an example of a functional requirement?

The system is able to require passwords.

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The system can be accessed from multiple locations.

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The system provides an user-friendly interface.

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The system can handle 3,000 user requests concurrently.

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Two weeks prior to the delivery date, a customer changes the business requirements. What should the business analyst do?

Deliver the existing product and then begin work on the requested changes.

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Trace the requirements and measure the impact of the requested changes on the existing delivery date.

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Schedule a review by the change control board (CCB) to determine next steps.

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Ask the developers to implement the changes.

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A company is awarded a contract to design and build a custom product. The contract references a detailed technical specification. What is the best action to take to ensure the design meets customer requirements?

Create a system requirements verification matrix to trace the design to the technical requirements and include verification methods.

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Conduct a one-on-one interview with each member of the technical team to ensure that they understand the customer's specification.

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Generate a design package for the product and ask the customer to verify that the design meets his or her technical needs.

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Develop a test plan to verify that the product meets the performance requirements in the technical specification.

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Requirements elicitation for a project is occurring. The marketing, acquisition, and production departments want to include specific requirements. The CEO has a requirement to deploy in three months.
Which of the following actions will have a greater influence on the project success?

Prioritize and develop the requirements of the marketing department since the project will impact a greater number of people.

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Estimate the effort required for each requirement and develop as many functionalities as possible.

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Conduct a stakeholder analysis and balance requirements by understanding the relative power associated with each stakeholder group.

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Explain the situation to the CEO and try to obtain an extension of the contract for the actual time necessary to develop the system.

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A project that was going well for the last few months has encountered a situation—regulatory authorities have deemed that the project does not meet their requirements. Although regulatory requirements were identified during an earlier phase of the project, there is no substantial evidence to prove that the requirements were formally rejected.
This could have been avoided if:

The project team documented customer requests and obtained sign-off.

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A change control process for requirements and their statuses was followed.

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The project manager circulated the meeting minutes after the discussions with all the attendees.

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The customer met with regulatory authorities to verify that their requirements were also considered.

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A new business analyst has taken over on a project that is in the development phase. The project manager is looking for an update on requirements status.
What should the business analyst use to help communicate the status?

Project charter

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Communication plan

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Business analysis plan

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Traceability matrix

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When a change request is received, the business analyst is responsible for:

Analyzing the impact to the project schedule and budget.

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Ensuring that change-related incidents are minimized in production.

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Analyzing the impact on business and underlying systems.

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Prioritizing and scheduling the changes requested.

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A company is developing a new e-commerce platform to enter a new market segment. Development is well under way when the government issues a new set of regulations.
Which course of action should the business analyst take?

Evaluate if the new set of regulations is aligned with the business case.

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Evaluate the impact of the change on the project schedule.

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Obtain management sign-off on the new set of regulations.

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Check the traceability matrix to identify affected use cases.

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A business analyst has been assigned to a project to implement a new phone system for a customer call center. The business analyst will need to create a business case.
Which of the following components will the business analyst use as input to the business case?

Project timeline

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Project scope

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Product scope

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Work breakdown structure

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The technology department identified a defect in the company’s software, which leads to an increase in human resource requirements to perform manual transactions as a workaround for tasks that should have been automated. The company begins losing money, so it hires a business analyst to produce a business case that outlines the problem/opportunity, potential options, and a recommendation for how to proceed.
Which of the following analyses must the business analyst perform in order to complete the business case and arrive at a solid recommendation?

Gap

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Risk

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Cost-benefit

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SWOT

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A company is in the final phases of implementing a project for a client. Which tool or technique could the business analyst use to iteratively validate the solution?

Expected vs. actual results

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Expected vs. actual costs

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Schedule variance

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Quality variance

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A project team has been assembled to streamline accounts payable processes in all divisions of the company. As part of the planning activities, the business analyst is working to identify stakeholders.
Which of the following techniques would the business analyst use to identify stakeholders?

Brainstorming

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State diagram

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Estimation

Correct Incorrect Correct answer

Prototyping

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When faced with a tight timeline, the project sponsor suggests that the project team start development without creating traceability artifacts. What should the business analyst do?

Start development activities without traceability items.

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Explain the value of requirements traceability.

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Negotiate for a quick approval of a reduced set of traceability artifacts.

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Eliminate traceability activities for the project.

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Projects have been managed well and completed on schedule and on budget. However, successful completion of the projects has not improved the company’s performance and profitability.
Which of the following should have been implemented to ensure that the projects would improve the company’s performance and profitability?

Review with appropriate stakeholders

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A project management plan

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A risk plan

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A strategies and goals analysis

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A project team has 120 days to deliver a solution, but the stakeholders have too many requirements for the delivery window. What requirements prioritization technique should be used to determine which requirements will be delivered?

Multivoting

Correct Incorrect Correct answer

MoSCoW

Correct Incorrect Correct answer

Time-boxing

Correct Incorrect Correct answer

Budget analysis

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How can a SWOT analysis help when deciding between several possible options to address a business problem?

It can help the product owner to determine opportunity cost of not choosing an option.

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It can help the stakeholders to determine how to avoid the threats of each option.

Correct Incorrect Correct answer

It can help the project sponsor to determine the valuation of each option.

Correct Incorrect Correct answer

It can help the stakeholders identify the strengths and weaknesses of each option.

Correct Incorrect Correct answer

A business analyst is reviewing a discrepancy report after a test session. The discrepancy report has revealed a defect that the business analyst must address.
Which of the following criteria should the business analyst use to identify the appropriate response to the defective test result?

Inspect the requirements traceability matrix to verify if the requirement is connected to a use case.

Correct Incorrect Correct answer

Determine if the defect is in the solution developed, in the original requirement, or in the test case.

Correct Incorrect Correct answer

Verify that the corresponding requirement was appropriately signed off by the requesting stakeholder.

Correct Incorrect Correct answer

Perform an impact analysis and open a change request to include the revised requirement in the next baseline.

Correct Incorrect Correct answer

A business analyst is ready to begin requirements elicitation; however, stakeholders are not available to participate for another two weeks. Which elicitation technique should the business analyst use during this time?

Cost-benefit analysis

Correct Incorrect Correct answer

Benchmarking

Correct Incorrect Correct answer

Brainstorming

Correct Incorrect Correct answer

Document analysis

Correct Incorrect Correct answer

A company wants to improve the service to its customers by reducing complaint response time by 40%. To achieve this goal, it is necessary to redesign and optimize their internal processes and support it with a new product. The client thinks that disruption and short-term loss of productivity is inevitable.
Where can the business analyst best reflect the intangible costs associated with this change?

In the requirements specification document

Correct Incorrect Correct answer

In the business case

Correct Incorrect Correct answer

In the pay-back analysis

Correct Incorrect Correct answer

In the balanced score card chart

Correct Incorrect Correct answer

A business analyst is trying to determine which analysis technique will be best suited to elicit information from a large number of users in a short period of time. Which elicitation technique is best suited for this purpose?

Ongoing observation

Correct Incorrect Correct answer

Facilitated workshop

Correct Incorrect Correct answer

Questionnaire

Correct Incorrect Correct answer

Group brainstorming

Correct Incorrect Correct answer

Which function involves auditing both the quality requirements to resolve discrepancies and the results of quality control measurements to ensure that appropriate quality standards and operational definitions are being used?

Quality control

Correct Incorrect Correct answer

Quality assessment

Correct Incorrect Correct answer

Quality management

Correct Incorrect Correct answer

Quality assurance

Correct Incorrect Correct answer

Which of the following best describes the function of the requirements baseline?

Controls the product development and evolution.

Correct Incorrect Correct answer

Provides the basis for the development scope.

Correct Incorrect Correct answer

Tracks the progress of requirements documentation.

Correct Incorrect Correct answer

Defines how the project will be scheduled.

Correct Incorrect Correct answer

A business analyst for Company A has been assigned to a three-year project to assist health insurance Company B with implementing and testing a new set of medical codes. The business analyst has identified many stakeholders who will participate in the project. For example, Company A will designate technical staff to write and code the requirements and provide a testing team to test the new
functionality. The senior director of Company B will require weekly progress updates. The project manager from Company A will create project plans, schedule meetings, and provide meeting minutes.
In the scenario above, what is the role of the technical staff and testing team from Company A?

Accountable

Correct Incorrect Correct answer

Consult

Correct Incorrect Correct answer

Responsible

Correct Incorrect Correct answer

Inform

Correct Incorrect Correct answer

Which of the following actions will contribute most to the success of the initial stage of the project?

Interview stakeholders to clearly define the problem.

Correct Incorrect Correct answer

Document the requirements and obtain sign-off.

Correct Incorrect Correct answer

Establish the change control process of the project.

Correct Incorrect Correct answer

Define the acceptance criteria required during the acceptance phase.

Correct Incorrect Correct answer

A project was in the design phase when the team received news of a new regulatory mandate that affects the project. The requirements have already been approved and baselined. If the new requirements are not included, the company will be out of compliance and may face monetary penalties.
What should the business analyst do next?

Obtain approval from the project manager.

Correct Incorrect Correct answer

Define the project scope.

Correct Incorrect Correct answer

Follow the change control process.

Correct Incorrect Correct answer

Update the requirements.

Correct Incorrect Correct answer

The project team is working on the requirements specifications for a new product. The team reached a decision on which requirements will be included in the next release. A third of the stakeholders endorse one approach while no other approach achieved more than a quarter of the vote.
Which decision role was used?

Majority

Correct Incorrect Correct answer

Plurality

Correct Incorrect Correct answer

Consensus

Correct Incorrect Correct answer

Unanimity

Correct Incorrect Correct answer

A new product was designed and delivered to the customer. The product exceeded customer expectations but did not meet the baseline budget for the product. What could be the issue?

Risks identified in the risk management plan were not addressed properly.

Correct Incorrect Correct answer

There is no issue since the product exceeded the customer expectations.

Correct Incorrect Correct answer

The sponsor approved the release of the product without reviewing the budget.

Correct Incorrect Correct answer

Requirements were not properly traced and monitored.

Correct Incorrect Correct answer

A business analyst assigned to review test output for a project realizes that an approved requirement has been missed. Which technique could the business analyst have used to ensure that requirements were delivered as stated?

Work breakdown structure

Correct Incorrect Correct answer

Requirements management plan

Correct Incorrect Correct answer

Use cases

Correct Incorrect Correct answer

Traceability matrix

Correct Incorrect Correct answer

A company uses a prioritization range of 1-10, in which 10 represents the highest or best. According to the information from the table, which option should the business analyst recommend?

2

Correct Incorrect Correct answer

3

Correct Incorrect Correct answer

4

Correct Incorrect Correct answer

A business analyst is working on a project to update the user interface for a legacy procurement system. An end user raises concerns that the new solution will not support their core business processes.
How could the business analyst address the end user’s concerns about the new interface?

Consult the stakeholder register to evaluate if the user has authority to influence the project.

Correct Incorrect Correct answer

Develop a prototype to gather functional requirements.

Correct Incorrect Correct answer

Develop a use case package to support the user interface.

Correct Incorrect Correct answer

Document the business data objects using an entity relationship diagram.

Correct Incorrect Correct answer

The business analyst generated a design specification for a new product. What is the best type of formal review to conduct with the customer to establish an approved requirements baseline?

Test readiness review

Correct Incorrect Correct answer

Production readiness review

Correct Incorrect Correct answer

System requirements review

Correct Incorrect Correct answer

Critical design review

Correct Incorrect Correct answer

The business analyst has completed the requirements gathering and documentation processes in developing a baseline document. Several signoffs are needed. During the joint review process with the key stakeholders, the stakeholders announce that they are still not ready to sign off due to a communication gap.
Which technique should the business analyst have followed to ensure consensus?

The business analyst should have performed a complete review of each requirement with one of the stakeholders’ peers before the meeting.

Correct Incorrect Correct answer

The business analyst should have performed a complete review of each requirement with the key stakeholders prior to the meeting.

Correct Incorrect Correct answer

The business analyst should have reviewed the requirements of the project sponsor first before reviewing other requirements.

Correct Incorrect Correct answer

The business analyst should have invited the key stakeholders to the meeting.

Correct Incorrect Correct answer

The business analyst has worked with the stakeholders to capture their views of organizational improvement for the company. It would be best to align these with the:

Work breakdown structure.

Correct Incorrect Correct answer

Vision/scope document.

Correct Incorrect Correct answer

Project charter.

Correct Incorrect Correct answer

Requirements traceability matrix.

Correct Incorrect Correct answer

How can a business analyst show progressive iterations of product development to stakeholders after the requirements baseline has been approved?

Create prototype proof-of-concept models.

Correct Incorrect Correct answer

Conduct requirement walkthrough sessions.

Correct Incorrect Correct answer

Review performance data with the project sponsor.

Correct Incorrect Correct answer

Talk to distinct testing groups to check testing status.

Correct Incorrect Correct answer

The business analyst wants to ensure that requirement changes can be formally tracked after the product is baselined. What will the business analyst need to evaluate the proposed change?

Requirements management plan

Correct Incorrect Correct answer

Impact analysis

Correct Incorrect Correct answer

Scope statement

Correct Incorrect Correct answer

Pareto analysis

Correct Incorrect Correct answer

Company A would like to enter into a new market. The business analyst has been assigned to a project for which nobody in Company A has any prior experience. The project manager has asked the business analyst to assist in resource planning.
What should the business analyst recommend to the project manager?

Ask the developer's team manager for more resources.

Correct Incorrect Correct answer

Review the business case to reconsider the project.

Correct Incorrect Correct answer

Hire external subject matter experts for the core project team.

Correct Incorrect Correct answer

Ask the sponsor for more resources.

Correct Incorrect Correct answer

A business analyst anticipates receiving requirements changes. What should the business analyst do to avoid scope creep?

Meet with the stakeholder and discuss timeline impact.

Correct Incorrect Correct answer

Refer changes to the project manager.

Correct Incorrect Correct answer

Define requirements baseline and implement a change control process.

Correct Incorrect Correct answer

Implement only the original requirements.

Correct Incorrect Correct answer

What should be done to ensure that the product design meets the stated requirements?

Conduct multiple internal design reviews.

Correct Incorrect Correct answer

Use a traceability matrix.

Correct Incorrect Correct answer

Review lessons learned results.

Correct Incorrect Correct answer

Engage an experienced development team.

Correct Incorrect Correct answer

A stakeholder wants to modify an existing feature. Which of the following would be used to determine the scope of the change on the product?

Project schedule and cost baseline

Correct Incorrect Correct answer

Requirements traceability matrix

Correct Incorrect Correct answer

Requirements attributes table

Correct Incorrect Correct answer

Sequence diagram

Correct Incorrect Correct answer

The requirements traceability matrix should primarily be used to:

Identify the risks associated with dependent requirements.

Correct Incorrect Correct answer

Define a convention to map the requirements to their sources.

Correct Incorrect Correct answer

Ensure that all requirements have been met.

Correct Incorrect Correct answer

Address the responsibility owner for each requirement.

Correct Incorrect Correct answer

A firm implements SharePoint and the business analyst creates the requirements to develop a business analysis repository. In the requirements, the analyst describes a detailed workflow that includes appropriate stakeholders receiving email notifications of certain activities. The SharePoint team needs to know which activities should trigger the notification workflow.
Which workflow trigger should the business analyst incorporate?

Any change to the requirements matrix

Correct Incorrect Correct answer

Changes to test cases traced to requirements

Correct Incorrect Correct answer

Change through project life cycle

Correct Incorrect Correct answer

Changes to stakeholder memberships

Correct Incorrect Correct answer

A stakeholder has rejected a project’s deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline.
What is the best approach to resolve this issue?

Meet with the customer and apologize for misunderstanding the business's need.

Correct Incorrect Correct answer

Suggest re-estimating the requirement and following the change control process.

Correct Incorrect Correct answer

Provide the stakeholder with a copy of the approved requirements baseline and move forward without making a change.

Correct Incorrect Correct answer

Require development resources to work overtime to modify the deliverable to satisfy the stakeholder.

Correct Incorrect Correct answer

A project affects the marketing unit and procurement unit. The project manager gives the business analyst an overview of the project for the first time.
What should the business analyst do immediately after the discussion?

Schedule time with the process owners.

Correct Incorrect Correct answer

Put the information into a project plan.

Correct Incorrect Correct answer

Develop an issues log.

Correct Incorrect Correct answer

Assess the risks for the project.

Correct Incorrect Correct answer

Company A has initiated a project to update their online ordering system. The business analyst has noticed that the purchasing department, a primary stakeholder, is excluded from the list of stakeholders.
In which reference material can the business analyst find information about the missing project stakeholders?

Organizational chart

Correct Incorrect Correct answer

Business case

Correct Incorrect Correct answer

Business analysis plan

Correct Incorrect Correct answer

Business analyst communication plan

Correct Incorrect Correct answer

Which of the following tools will help facilitate the decision-making process when stakeholders do not agree on the value of an initiative?

PEST analysis

Correct Incorrect Correct answer

Force-field analysis

Correct Incorrect Correct answer

Feasibility analysis

Correct Incorrect Correct answer

Gap analysis

Correct Incorrect Correct answer

Which of the following is a properly written requirement statement?

The pot shall be lightweight and heat up quickly.

Correct Incorrect Correct answer

The pot shall be usable in the oven or on the stove.

Correct Incorrect Correct answer

The pot shall be manufactured in the following colors: yellow, red, brown, blue.

Correct Incorrect Correct answer

The pot shall prominently display the company brand.

Correct Incorrect Correct answer

Through user acceptance testing, a software flaw was identified. What should the business analyst do next as part of the root cause analysis in order to analyze and resolve the discrepancy?

Create a fishbone diagram.

Correct Incorrect Correct answer

Create an interface analysis.

Correct Incorrect Correct answer

Create a Delphi estimation.

Correct Incorrect Correct answer

Create a functional decomposition.

Correct Incorrect Correct answer

What should the business analyst do during the first steps of a project?

Identify stakeholders and their interests.

Correct Incorrect Correct answer

Identify the classes of users and their requirements.

Correct Incorrect Correct answer

Align the sponsor expectations along the project goals.

Correct Incorrect Correct answer

Evaluate the sources for requirements and prioritize them.

Correct Incorrect Correct answer

Which tool can be used to analyze how the system responds to various combinations of input conditions with the probability of each outcome?

Decision tree

Correct Incorrect Correct answer

Functional decomposition

Correct Incorrect Correct answer

Expected monetary value

Correct Incorrect Correct answer

Weighted criteria

Correct Incorrect Correct answer

A business analyst created requirements for production of a product extract file for several
1
systems. After reviewing the complex systems and dividing the processes into manageable tasks, the business analyst is able to identify the tasks required to implement the deliverable. Which analysis technique has the business analyst used?

Organization

Correct Incorrect Correct answer

Decomposition

Correct Incorrect Correct answer

Dependency

Correct Incorrect Correct answer

Interface

Correct Incorrect Correct answer

Once the requirements are compared to internal and external quality standards, what should the business analyst do next?

Set the priority of the requirements.

Correct Incorrect Correct answer

Communicate the requirements to stakeholders.

Correct Incorrect Correct answer

Ensure that the requirements are validated.

Correct Incorrect Correct answer

Baseline the requirements.

Correct Incorrect Correct answer

A business analyst assigned to review test output for a project realizes that an approved requirement has been missed. Which technique could the business analyst have used to ensure that requirements were delivered as stated?

Work breakdown structure

Correct Incorrect Correct answer

Requirements management plan

Correct Incorrect Correct answer

Use cases

Correct Incorrect Correct answer

Traceability matrix

Correct Incorrect Correct answer

Company A has set aside capital to invest in an upgrade to their scheduling system. Documentation of the current structure was presented to the business analyst. However, the description of certain steps is not documented clearly, and the business analyst has not been allowed to inspect the existing system. During elicitation, the business analyst asked questions of the schedulers as they performed functions in order to gain an understanding of the process. Which type of elicitation technique did the business analyst use in this instance?

Active observation

Correct Incorrect Correct answer

Participatory observation

Correct Incorrect Correct answer

Interview

Correct Incorrect Correct answer

Simulation

Correct Incorrect Correct answer

A company’s management team has decided to deploy a new product. However, there is concern that users may not accept a new product that forces them to change existing practices.
The business analyst should:

Adhere to the project plan to achieve project objectives.

Correct Incorrect Correct answer

Voice user concerns to management and recommend that the project be closed.

Correct Incorrect Correct answer

Clearly communicate project objectives and attempt to defuse tensions.

Correct Incorrect Correct answer

Delay the application's deployment until the conflicts have been resolved.

Correct Incorrect Correct answer

Which of the following actions will contribute most to the success of the initial stage of the project?

Interview stakeholders to clearly define the problem.

Correct Incorrect Correct answer

Document the requirements and obtain sign-off.

Correct Incorrect Correct answer

Establish the change control process of the project.

Correct Incorrect Correct answer

Define the acceptance criteria required during the acceptance phase.

Correct Incorrect Correct answer

A business analyst has incorporated all the relevant feedback from stakeholders in the business analysis plan.
Which next step should the business analyst take?

Start documenting requirements.

Correct Incorrect Correct answer

Obtain approval on the plan.

Correct Incorrect Correct answer

Store the document for safe keeping.

Correct Incorrect Correct answer

Start implementing the project.

Correct Incorrect Correct answer

The business analyst is planning an approach to formally manage updates to requirements that may be requested by stakeholders.
What should the business analyst do?

Develop a change control process.

Correct Incorrect Correct answer

Obtain approval from the project sponsor.

Correct Incorrect Correct answer

Document changes as they occur.

Correct Incorrect Correct answer

Hold firm on scope and reject changes.

Correct Incorrect Correct answer

A company is awarded a contract to design and build a custom product. The contract references a detailed technical specification. What is the best action to take to ensure the design meets customer requirements?

Create a system requirements verification matrix to trace the design to the technical requirements and include verification methods.

Correct Incorrect Correct answer

Conduct a one-on-one interview with each member of the technical team to ensure that they understand the customer's specification.

Correct Incorrect Correct answer

Generate a design package for the product and ask the customer to verify that the design meetshis or her technical needs.

Correct Incorrect Correct answer

Develop a test plan to verify that the product meets the performance requirements in the technical specification.

Correct Incorrect Correct answer

A major stakeholder of a project is surprised to learn that a particular requirement was not implemented during the latest launch.
The business analyst tells the stakeholder that the requirement status was changed to “deferred ” What could have prevented the stakeholder from being surprised about the status change?

The status should have been communicated to the requirement's source.

Correct Incorrect Correct answer

The status should have been reviewed prior to project launch.

Correct Incorrect Correct answer

The status should have been communicated to all project stakeholders.

Correct Incorrect Correct answer

The status should have been updated in the traceability matrix.

Correct Incorrect Correct answer

A new product was designed and delivered to the customer. The product exceeded customer expectations but did not meet the baseline budget for the product. What could be the issue?

Risks identified in the risk management plan were not addressed properly.

Correct Incorrect Correct answer

There is no issue since the product exceeded the customer expectations.

Correct Incorrect Correct answer

The sponsor approved the release of the product without reviewing the budget.

Correct Incorrect Correct answer

Requirements were not properly traced and monitored.

Correct Incorrect Correct answer

Which tool provides combined functionality for business analysis and quality assurance activities?

Functional specification tool

Correct Incorrect Correct answer

Requirements traceability tool

Correct Incorrect Correct answer

System use case modeling tool

Correct Incorrect Correct answer

Solution quality assurance tool

Correct Incorrect Correct answer

A document is being created that will detail the customer’s needs for a product and will include a functional model, a data model, and a glossary of terms. This document is called a:

Standard operating manual.

Correct Incorrect Correct answer

Business case.

Correct Incorrect Correct answer

Project charter.

Correct Incorrect Correct answer

Requirements specification.

Correct Incorrect Correct answer

The business analyst has worked with the stakeholders to capture their views of organizational improvement for the company. It would be best to align these with the:

Work breakdown structure.

Correct Incorrect Correct answer

Vision/scope document.

Correct Incorrect Correct answer

Project charter.

Correct Incorrect Correct answer

Requirements traceability matrix.

Correct Incorrect Correct answer

The project sponsor needs to know which requirements will be implemented. Which of the following would be the most valuable for a business analyst to provide?

Requirements traceability matrix

Correct Incorrect Correct answer

Requirements baseline document

Correct Incorrect Correct answer

Requirements management plan

Correct Incorrect Correct answer

Requirements impact analysis

Correct Incorrect Correct answer

After analyzing a set of requirements documents, it is determined that the requirements are not yet ready for peer review. This was most likely caused by:

Some requirements having not yet been discussed in a work group session.

Correct Incorrect Correct answer

The requirements' reference codes not tracing to the attribute numbers in the work breakdown structure.

Correct Incorrect Correct answer

The requirements documents having not yet received sign-off from the sponsor.

Correct Incorrect Correct answer

The requirements not providing all of the information needed to define the work.

Correct Incorrect Correct answer

A company is in the final phases of implementing a project for a client. Which tool or technique could the business analyst use to iteratively validate the solution?

Expected vs. actual results

Correct Incorrect Correct answer

Expected vs. actual costs

Correct Incorrect Correct answer

Schedule variance

Correct Incorrect Correct answer

Quality variance

Correct Incorrect Correct answer

One of the main purposes for creating a requirements traceability matrix is to:

Track how requirements can be connected to the solution.

Correct Incorrect Correct answer

Provide test cases to validate solution deliverables.

Correct Incorrect Correct answer

Document stakeholder approval of project requirements.

Correct Incorrect Correct answer

Track the project solution scope.

Correct Incorrect Correct answer

PBA Mock 2 – 100q

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