PBA Exam – 200q

The project team is working on the requirements specifications for a new product. The team reached a decision on which requirements will be included in the next release A third of the stakeholders endorse one approach while no other approach achieved more than a quarter of the vote.
Which decision role was used?

The business analyst has been assigned to a project involving a low number of stakeholders.
Which technique should be used to elicit requirements?

A major stakeholder wants to know how the implementation of new features in the development of a product is progressing.
Which of the following should be reported to the stakeholder?

The technology department identified a defect in the company’s software, which leads to an increase in human resource requirements to perform manual transactions as a workaround for tasks that should have been automated. The company begins losing money, so it hires a business analyst to produce a business case that outlines the problem/opportunity, potential options, and a recommendation for how to proceed. Which of the following analyses must the business analyst perform in order to complete the business case and arrive at a solid recommendation”?

A business analyst has elicited, documented, and verified the requirements, discovering that there are not enough resources to deliver all the requirements. Which technique should the business analyst employ to rectify the issue?

The stakeholders for a newly approved project are subject matter experts who are very knowledgeable in the client’s business and will provide the project requirements. The project team scheduled separate sessions with each subject matter expert to identify and prioritize the requirements.
Which technique is being used?

A business analyst is assigned to the lead analyst role for a project. This project is one of the largest in the history of the company and includes several components and complex interfaces. The system in development will be used by a wide variety of stakeholders.
Which tool should the business analyst use to trace the large number of requirements that will be generated by this project?

The client produced a specification for a new product to be developed by Company A. Company A designed and successfully tested the new product against the test plan. yet the client does not agree that it meets the specification.
What could have caused this?

During validation of a project solution, the business analyst discovers that a requirement has been altered. Instead of placing the company logo in the upper-left corner of the window, it is displayed in the upper-right corner. When the business analyst asks the developer about the change, the developer says that one of the stakeholders asked directly for the change.
Which corrective action should the business analyst take?

Last year, a company registered a high number of complaints about its customer service.
Which of the following tools or techniques can help to identify the high-priority changes needed to improve that service?

Which document best provides the boundaries for product development?

During the project execution phase, the client requests the addition of a new feature.
Which of the following would allow the business analyst to determine the impact for the specific requirement change?

Which statement accurately depicts what changes can be made to requirements after they are baselined?

A business analysl is working on a project to implement a new call management system for a help desk. They expected the average time interval to answer a call to decrease over time, but the interval has increased instead.
Which technique should the business analyst use to investigate the problem?

What are some of the components of a requirements management plan?

A business analyst is preparing a requirements management plan and needs to define a method to deal with a complex project with stakeholders who find it difficult to articulate their needs.
Which method would best minimize requirements risk?

The business analyst is conducting a feasibility study to understand how well a potential solution fits into the organization.
What kind of feasibility assessment is the business analyst undertaking?

A project team has been assembled to reduce production costs. The business analyst is working with the project team to review and approve requirements. A stakeholder from the assembly line area has an issue with one of the requirements since it is dependent on using existing equipment that is set to be retired within the next six months.
Which of these techniques would the business analyst use to manage issues identified by stakeholders with requirements to ensure that those issues are resolved?

A business analyst is attempting to elicit requirements on a current project. The business subject matter experts (SMEs) from various departments in the company question how the solution will work with their various systems.
Which modeling technique should the business analyst use to depict how the solution will work with all of the company’s systems?

After conducting a brainstorming session with a group of project participants, the business analyst feels that the elicited requirements are biased.
Which tool or technique could be used to gain an objective, first-hand insight into tasks and activities that are difficult to describe?

Which of the following techniques is used to identify ambiguous or unverifiable requirements?

A business analyst captures an application’s current limitations and consults with end users to identify new features for the next version.
What can be used to analyze this information and determine project scope?

A company has just finished the development work for a new software sales tracking application and is in the process of validating that the new application meets all of the acceptance criteria defined for the business requirements. During the validation process, a stakeholder discovers that the application does not provide the selection criteria needed to produce the sales volume reporting required by the company’s financial department. The business analyst for the project determines that the selection criteria needed was not specified in the system requirements or design specifications.
Which of the following tools and/or techniques might be used by the business analyst to determine how the selection criteria requirement was missed?

The business analyst wishes lo clarify the project’s key business drivers and ensure that requirements can be prioritized to provide maximum business value.
Which question should the business analyst ask of stakeholders to help obtain this clarification?

A stakeholder requests to add new critical requirements the day before the scheduled baseline requirements approval meeting. The stakeholder insists that these requirements must be taken into account despite time and budget constraints.
What is the most effective way to manage this situation?

How can a SWOT analysis help when deciding between several possible options to address a business problem?

Company A has initiated a project to update their online ordering system. The business analyst has noticed that the purchasing department, a primary stakeholder, is excluded from the list of stakeholders. In which reference material can the business analyst find information about the missing project stakeholders?

Which of the following best describes the function of the requirements baseline?

Once a new project has been identified, the business analyst works with project team members to define what will be included in and excluded from the new system.
Which of the following has the business analyst defined?

A project affects the marketing unit and procurement unit. The project manager gives the business analyst an overview of the project for the first time.
What should the business analyst do immediately after the discussion?

A business analyst is ready lo begin requirements elicitation; however, stakeholders are not available to participate for another two weeks.
Which elicitation technique should the business analyst use during this time?

A business analyst is working on a highly complex project and has elicited a large number of requirements from stakeholders in several departments Due to the large number of requirements; the stakeholders have determined that they would like to prioritize them to minimize a potentially large scope.
Which technique could the business analyst use to manage requirements?

A business analyst created requirements for production of a product extract file for several systems.
After reviewing the complex systems and dividing the processes into manageable tasks, the business analyst is able to identify the tasks required to implement the deliverable.
Which analysis technique has the business analyst used?

Company A has set aside capital to invest in an upgrade to their scheduling system Documentation of the current structure was presented to the business analyst However, the description of certain steps are not documented clearly, and the business analyst has not been allowed to inspect the existing system. During elicitation. the business analyst asked questions of the schedulers as they performed functions in order to gain an understanding of the process.
Which type of elicitation technique did the business analyst use in this instance?

During the initial phase of a project, which technique could assist in identifying and categorizing the stakeholders?

A business analyst has incorporated all the relevant feedback from stakeholders in the business analysis plan.
Which next step should the business analyst take?

After implementation of the product, the customer reports defects.
What is the best course of action to take?

Change control systems include provisions to implement changes without formal review in the event of an emergency. When this provision is utilized:

A company is working on implementing a software application. They are converting their complex, m-house processes into the new system. The business analyst has been asked to analyze the processes.
Which technique should be followed?

A startup company sells organic vegetable and fruit smoothies. Management is tracking a rapid decrease in sales of their best-selling juice, so they contract a business analyst to identify solutions in order to increase sales by comparing similar products offered by competitors.
Which technique or tool should be used?

A business analyst is leading a project to implement automated order entry software at a local pizza restaurant. The business analyst has very little information about the project the ordering process takes too long and often ends in incorrect orders.
What step should the business analyst take next?

The business analyst has completed the requirements gathering and documentation processes in developing a baseline document. Several signoffs are needed During the joint review process with the key stakeholders, the stakeholders announce that they are still not ready to sign off due to a communication gap.
Which technique should the business analyst have followed to ensure consensus?

The business analyst is seriously concerned about the possibility of differing interpretations of data items mentioned in the requirements documents.
Which course of action should the business analyst take to minimize the risk of misunderstanding?

A business analyst in organization Y is assigned to elicit requirements in a project within a defined timeline. The business analyst has identified and invited key stakeholders to a requirements workshop. However, the stakeholders are not giving clear and concise requirements; their opinions about requirements are changing and conflicting with each other in the meeting. In the end. the business analyst could not elicit and define the requirements and therefore adjourned the meeting. Which tool or technique could have been used by business analyst to avoid this situation?

A project team has 120 days to deliver a solution, but the stakeholders have too many requirements for the delivery window.
What requirements prioritization technique should be used to determine which requirements will be delivered?

In the middle of a project, a new requirement was added to the scope. The business analyst must determine if any impacts, dependencies, or risks are associated with the addition to the scope.
What task should the business analyst perform in order to identify these impacts?

A system enhancement project has been initiated to address the concerns of an external group of stakeholders not included in the first release.
What should be done to ensure stakeholder satisfaction with the enhancement?

During user acceptance testing, a defect is logged by a user from a department that did not participate in the requirements analysis.
To avoid this situation and minimize impact on the project, the user should have been:

A business analyst is working on a system enhancement project and has completed the requirements according to the requirements management plan. The business analyst is now ready to request approval from the stakeholders.
How should the business analyst obtain approval?

When a change request is received, the business analyst is responsible for:

A new product was designed and delivered to the customer. The product exceeded customer expectations but did not meet the baseline budget for the product.
What could be the issue?

A stakeholder has rejected a project’s deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline.
What is the best approach to resolve this issue?

Which tool provides combined functionality for business analysis and quality assurance activities?

A business analyst is trying to determine which analysis technique will be best suited to elicit information from a large number of users in a short period of time.
Which elicitation technique is best suited for this purpose?

The business analyst is planning an approach to formally manage updates to requirements that may be requested by stakeholders.
What should the business analyst do?

A type of requirements document that would be the most valuable to a database administrator would be:

Several interviews with stakeholders to develop an inventory management system in a new architectural environment have revealed a significant concern about system and architectural stability. In which tool should the business analyst include this attribute to ensure that the requirement meets the acceptance criteria?

What should be done lo ensure that the product design meets the stated requirements?

When modeling processes or analyzing tasks, business rules can be uncovered by asking about:

The business analyst has been assigned to a project which delivers functionality for a much larger solution. The project has many requirements but has not received adequate funding. In addition, the stakeholders’ views conflict.
Which tools and techniques should the business analyst use to maximize business value while establishing the requirements baseline?

The document that defines the process for managing requirements revisions is the:

Which of the following is an example of a functional requirement?

Which of the following techniques contrasts the current and desired business views to analyze possible business changes?

A business analyst anticipates receiving requirements changes.
What should the business analyst do to avoid scope creep?

A business analyst has started a project for a system enhancement. In order to determine how the requirements will be approved, the business analyst schedules a meeting with the stakeholders to discuss the proposed approval process.
Which measure of effective decision making allows the business analyst to finalize the process for requirement approval?

The business analyst wants to ensure that requirement changes can be formally tracked after the product is baselined.
What will the business analyst need to evaluate the proposed change?

Which of the following is a properly written requirement statement?

The customer generated a design specification for a new product.
What is the best action to take to establish an approved requirements baseline with the customer?

The business managers had clearly stated that the delivered website must simultaneously accommodate millions of users around the globe. However, within the first week of the production launch, the website crashes frequently.
This situation could have been averted if:

A company is in the final phases of implementing a project for a client.
Which tool or technique could the business analyst use to iteratively validate the solution?

A business analyst has captured all of the requirements from the various stakeholders within the organization and has compiled them into a complete list. After reviewing the list of requirements with the stakeholders, it is determined that the list of requirements is too large and will exceed the allotted budget. Which tool or technique should the business analyst use with the stakeholders to prioritize the requirements to determine which requirements are approved, deferred, or rejected?

A company is developing a new e-commerce platform lo enter a new market segment. Development is well under way when the government issues a new set of regulations.
Which course of action should the business analyst take?

A business analyst has been assigned to a project team that is redesigning the company’s website. The business analyst has been documenting the relationships between requirements and has found requirements that do not trace to a business need.
Which type of requirements are these?

An organization is evaluating the possibility of conducting business internationally.
Which factors should be investigated at the onset of the initiative?

While preparing a business case, an experienced business analyst faces difficulty in deciding which of three different solution options to recommend. The senior vice president (SVP) who requested the business case favors an outsourced solution; however, an analysis favors a custom-developed solution, either built internally or using contract labor.
To prepare the recommendation, what should the business analyst do?

The software developers have delivered a completed solution. The quality assurance team has passed the solution.
What should the business analyst do next?

The business analyst has worked with the stakeholders to capture their views of organizational improvement for the company.
It would be best to align these with the:

A project team has been assembled to streamline accounts payable processes in all divisions of the company. As part of the planning activities, the business analyst is working to identify stakeholders.
Which of the following techniques would the business analyst use to identify stakeholders?

Midway through Ihe requirements gathering phase, a stakeholder informs the business analyst that a requested requirement does not address the solution. The stakeholder wants to know who made the request. The business analyst spends hours searching emails to identity the requestor.
What should the business analyst have documented?

A company is developing a new risk management system. The company expects the system to evolve in the near future due to changing government regulations. Which approach will better cope with the requirements’ volatility?

A company has completed a major project within time. cost, and scope and satisfied high-level quality standards and marketing requests. However, the product was considered a complete failure by shareholders and the market due to low return on investment.
From the business analysis perspective, the main reason for this business failure was a failure to:

The following requirement was included in a business requirements document: “An API shall be built to send data back and forth from the accounting system to the customer relationship system so that name and address data can be synchronized.”
What should be done with this business requirement?

A new project’s goal is to replace an existing system.
What is an input into solution evaluation and decision making in this context?

A company’s management team has decided to deploy a new product. However, there is concern that users may not accept a new product that forces them to change existing practices.
The business analyst should:

A firm implements SharePoint and the business analyst creates the requirements to develop a business analysis repository. In the requirements, the analyst describes a detailed workflow that includes appropriate stakeholders receiving email notifications of certain activities. The SharePoint team needs to know which activities should trigger the notification workflow. Which workflow trigger should the business analyst incorporate?

Which of the following can be used to determine if requirements align to the product’s objectives?

Which technique allows the collection of the maximum number of ideas on a subject from a group without considering the validity or practicality of the ideas?

A new project is in the planning phase.
What should the business analyst consider with regard to planning the requirements change process?

Prior to the design phase, the project team needs to conduct a requirements review with the customer.
To prepare for the review, it would be best for the team to:

Which tool can be used to analyze how the system responds to various combinations of input conditions with the probability of each outcome?

A company wants to procure a tool to improve customer satisfaction and loyalty.
Which of the following documents would provide basis for analyzing vendor products?

A business analyst is assigned to a business process re-engineering project. In addition to planning a workshop to elicit requirements, the business analyst wants to send out a survey to gather data to use in a statistical analysis on user satisfaction with the current business process.
Which of the following types of surveys would be most appropriate to create and why?

A business analyst is working on a project to update the user interface for a legacy procurement system. An end user raises concerns that the new solution will not support their core business processes.
How could the business analyst address the end user’s concerns about the new interface?

A business analyst from Company A has been assigned a project to document and identify requirements for a new commercial software implementation. The first step is to break down the business analysis deliverables into activities and tasks. Then, the business analyst will add an estimate of the time needed to complete the work.
Which type of estimation technique is the business analyst using?

A company has developed a new product for a customer. The customer provided a specification, but the company did not produce the system requirements in the verification matrix.
The customer is having difficulty determining if the product is meeting the requirements during the test event because the:

The project sponsor needs lo know which requirements will be implemented.
Which of the following would be the most valuable for a business analyst to provide?

When faced with a tight timeline, the project sponsor suggests that the project team start development without creating traceability artifacts What should the business analyst do?

A business analyst is developing a traceability matrix to determine whether any gaps exist and to identify any discrepancies. Which critical field is needed to ensure that the traceability matrix is usable?

A business analyst is conducting a cost-benefit analysis of potential solution options. The stakeholders have indicated that the estimated growth rate is very important to them. Which technique will allow the business analyst to determine this information?

One of the main purposes for creating a requirements traceability matrix is to:

A business analyst has been assigned to a project to implement a new phone system for a customer call center. The business analyst will need to create a business case.
Which of the following components will the business analyst use as input to the business case?

When eliciting requirements, a good time to consider using the interviewing method is when:

What should a business analyst do after discovering that two solution requirements conflict?

What can a business analyst use to track requirements documentation?

How can a business analyst show progressive iterations of product development to stakeholders after the requirements baseline has been approved?

To reduce the amount of time and effort needed to create a product specification for a project, the business analyst plans to reuse:

A business analyst is planning the business analysis activities for a new payroll project. Due to a tight timeline, the analyst advises stakeholders that the requirements sessions should begin as soon as possible.
Which key factor drives the selection of business analyst activities to be included in the project?

Requirements for a project have already been approved and finalized when a stakeholder approaches the project team with a change to one of their requirements.
Which method of document control should the business analyst use to document changes in requirement(s) versioning?

Which of the following is the best approach to enable developers and product owners to be in constant communication so that changes or issues that occur during development are exposed and discussed as they develop?

A national company with offices in every stale in the country has deployed a solution to allow employees to view their health benefits online. The business analyst on the project team is validating solution results to assess whether or not the solution has achieved the desired business result. Which is the best technique to gather information from employees regarding their satisfaction with the solution?

Which of the following actions will contribute most to the success of the initial stage of the project?

The business analyst is in the process of implementing a solution for a customer. The team is having difficulty confirming if certain requirements have been met.
What could have caused this issue?

The sales team of a company has won a time-and-malerial project. The business analyst discovers that the sales team has underestimated the required budget and schedule Which course of action should the business analyst take?

A project was in the design phase when the team received news of a new regulatory mandate that affects the project. The requirements have already been approved and baselined. If the new requirements are not included, the company will be out of compliance and may face monetary penalties.
What should the business analyst do next?

A project team delivers a solution based on the approved requirements and is confident that it meets the defined acceptance criteria.
What should the business analyst do to obtain signoff?

A business analyst has received a test result report that shows evidence of defective functionality. The business analyst checks the test result again and verifies that the functionality behaves according to the requirements.
At this point, the business analyst should first:

A new project is in the planning phase. The business owner believes that, since the timeline is aggressive, requirements elicitation should begin as soon as possible.
Which activity should the business analyst initiate before beginning requirements elicitation?

A business analyst needs to estimate the effort associated with project requirements. However, the lack of detail is concerning.
What technique could the business analyst use to help alleviate this concern?

A company is pleased with its delivered solution and reports that it has heard only minimal complaints for the first three months of use.
How can the business analyst determine how well the solution meets the business case?

An organization is in the process of replacing its current system. The business analyst is charged with ensuring that all current connections to other systems remain functional after the upgrade.
What analysis should the business analyst conduct to facilitate a successful migration?

How should a business analyst determine whether a solution satisfies business requirements?

The project manager is beginning to prepare for a test readiness review with the customer. The project manager knows that the customer will want a summary of requirements that have been rejected or deferred. The project manager has requested that the business analyst provide a list of rejected and deferred requirements.
What should the business analyst have done to complete this request?

When a business analyst uses subject matter experts to define roles and identify influencers. which project artifact is created or updated?

Which of the following would be the best practice in product validation?

A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction.
Which metrics tool should the business analyst use to record the results?

A business analyst and stakeholders have completed documentation of the acceptance criteria for the requirements of a new vehicle leasing database A concern is raised that some of the key performance indicators may not validate the desired benefits of the implementation.
What should the business analyst do to ensure that the business need can be validated?

A project’s requirements baseline is established and approved A stakeholder then submits a new requirement through the change control process.

How can the business analyst determine the impact on existing requirements?

Which function involves auditing both the quality requirements to resolve discrepancies and the results of quality control measurements to ensure that appropriate quality standards and operational definitions are being used?

A company is awarded a contract to design and build a custom product. The contract references a detailed technical specification.
What is the best action to take to ensure the design meets customer requirements?

A business analyst is reviewing a discrepancy report after a test session. The discrepancy report has revealed a defect that the business analyst must address.
Which of the following criteria should the business analyst use to identify the appropriate response to the defective test result?